Delivery & Returns

DELIVERY AND POSTAGE
We currently ship within the UK only at the following rates:
UK 3-5 Day – £5.50 flat rate or we offer free shipping with an order over £50.00.

WHEN WILL MY ORDER ARRIVE?
Your order will ship within 1-3 business days from ordering, provided all items are in stock. You will be notified when your order has been shipped. Tracking numbers can be requested by emailing us at hello@candlesatno4.co.uk. We ship all of our products from Staffordshire, England. Orders can be delayed due to national holidays or busy times with the delivery company.

WHO DO YOU SHIP WITH?
All orders are shipped via Royal Mail or courier, unless otherwise specified.
Sales tax will be automatically applied at the checkout stage to UK customers.

RETURN AND EXCHANGE POLICY
We currently do not offer a refund or exchange service.

We accept no liability for any goods damaged whilst in transit (delivered) to you. This would be the responsibility of the delivery company.